What our Customers say...
I had SERVPRO come to my house in West Lafayette and preform a HVAC clean. The technicians who came were very professional and polite. They showed me before and after pictures through the whole process so I could really see the results and I was impressed. They did an amazing job. I would definitely use them again if needed. Will be recommending them to anybody needing service.
Greg and Tony were the best I've ever worked with. Absolutely went above and beyond to help me when a different company messed up my repairs. I wouldn't use any other company. No questions asked. The best customer service and communication skills ever. I'd give 100 stars if I could.
SERVPRO of Lafayette is a wonderful business. My home had several issues: mold remediation, asbestos discovery and removal, etc.. They did an outstanding job with all of it and all with the high respect, communication and professionalism that is their hallmark. The whole team that I interacted with was super.
I had a water leak under my bathroom floor this past spring. From a client perspective I could not have been happier. They coordinated the demo and reconstruction with the contractor. Every one was very helpful and communicated all the steps with me and with the insurance company.
Excellent Service! The carpet in Wolf Park's conference center needed to be cleaned asap for a big event. We were under pressure. The team at SERVPRO was able to squeeze us in on the schedule, worked with us on price, showed up on the dot, and finished the project on time! It looked like a brand new carpet- Sparkling clean, stains gone, and the room smelled like flowers. I highly recommend SERVPRO for carpet cleaning- excellent professional service at a good price- thank you!
After having a minor house fire a while ago, we decided to go with SERVPRO for the post-disaster cleanup. I was very impressed with their team's ability to quickly and efficiently take care of my home cleaning and repairs. Their general manager, Greg Thomas, was very communicative about the scope of work and was very helpful throughout the whole process. His crew, consisting of Shelby and Cambrie, were very friendly, punctual and always gave me advance notice when they were on their way over as well as giving me status updates before leaving every day.
I have no words to express how good SERVPRO was to us. Since the moment they arrived we felt we were in the best hands. They were supportive, understanding and got the job done. Great experience.
We didn’t even worry that the family had to go out of the area on vacation while the work was still getting done. Your team was great with updates and communication.
Sometimes kitchen flare-ups happen during the dinner rush, but your impressive technicians came after hours to do the cleanup and deodorization our restaurant needed.
I’ve never seen so many technicians and machines working to restore our damaged school. You worked so fast, and the entire faculty and student body thanks you.
I did not know that a restoration team could do so well with just cleaning up carpets and nicotine staining in my rental. I never have to find a different cleaning team again.
Both my neighbor and I called SERVPRO when flooding occurred. Your experts worked to give both of our homes all of the attention they needed. Professional, impressive service.
Hello Greg! Wanted to say thank you for all your assistance with our water removal and repair!! I have been very happy with SERVPRO and heaven forbid this should happen again, we will not hesitate to use your company again!!
The team worked very quickly to get us back in business in just a few hours, then continued quietly and professionally. High marks across the board for SERVPRO of Lafayette.
Mold was gone in no time! Thank you to Justin and his team.
This company brought us great relief. We thought our home would have to be completely rebuilt. SERVPRO of Lafayette was able to save much of the structure and almost all of the contents, and there is no smoke odor.
The workers have been terrific. They really knew their stuff.! Saved our hardwood floors. Very professional!
Happy with service.
They were absolutely fantastic!
The service was great. I rate it 11.5. Thank you SERVPRO!
Everyone did a great job. A huge weight was lifted off my shoulders because you handled it all.
Thank you for everything!!
They were great.
Great job. Thank you!
Most professional business I have ever been in contact with.
Greg was extremely professional and accommodating throughout the process. We were very pleased with his service and attitude.
The entire staff at Wilsons than you and your team for the quick response, attention to out needs and professionalism shown!
I couldn't have asked for better service. My call at 5 A.M. was answered promptly. The crew worked hard to bail me out & they were polite & helpful.
Thank you for all your help with the water being turned on.
Professional attitude, understanding and very confident job will be completed well.
Very good service. Lisa & Greg worked everything out with us on our time.
Appreciated the work being done while we were at work.
Thank you for your caring and kind staff.
The prompt and professional estimate we received was the reason we chose SERVPRO, I couldn't be more satisfied. I very much appreciated the phone calls to let us know you were coming, will recommend to friends!
Thanks to Greg & Lisa for their help & understanding at a very difficult time.
Fantastic customer service! Saved wood flooring that appeared to be unusable.
The entire staff was reassuring and professional. Thank you!
Great customer service and went above and beyond.
Greg and Lisa were excellent! They were very personable, knowledgeable and through. We are extremely pleased with the work they did for us.
Keep up the good work. Will recommend this team to all friends.